Hardwood Floor Refinishing FAQs

Select a question below to view our answer. 

Our Atomic Dust Containment system is 95% dust free. We often hear from customers that they are amazed at how beautiful their floors turned out and that it really is dust free!

We utilize a powerful vacuum which is connected to the equipment through hoses to capture and remove the dust before it gets airborne. Using either our dust free trailer or our new portable equipment you get the same great dust free results.

There will be a slight odor when the floor is first stained. As the stain dries, the odor will dissipate quickly. The water-based polyurethane finish is non-toxic with minimal or no odor.

You can walk on the floors while the floor is being sanded. Once we begin staining you will need to stay off the floors until the stain is dry, at which point you can walk on the floor in your socks. During the finishing process, again, once the polyurethane finish is dry, you will be able to walk on the floor.After the final coat is dry, the floor is 97% cured. At that point, we move the furniture back and you are free to begin enjoying your new floors. However, it is recommended to wait 2 weeks until the floor is fully cured to put your area rugs back.
We will move furniture to other rooms or we may utilize the garage. If there is just not enough room, we will start in area and complete the job and then move to the next area. There may be an additional charge if this becomes necessary.
We will move appliances when needed (see our terms and conditions). If the appliances are built in, we will sand up to them. For electronics, if they are fairly simple, we will move them. If they are more sophisticated electronics with items like surround sound, you may need to get a professional to disconnect and reconnect them.
Prior to starting the job, we have stain samples to help guide your decision. However,because of age and the amber of your specific floor, we recommend putting stain down directly on your floors. First, we sand an area and then will mix and match stain right on your floor. It is important for the homeowner to be present at the time of the stain selection. Timing for stain selection will be discussed during the scheduling process.
The finish is one of the most critical parts of the process. The finish is what protects your floor from wear and damage. That is why we use the most expensive, commercial grade finish available on the market today – Basic Coatings Streetshoe ™. If properly maintained, your new floors should last a lifetime.
We need to remove the existing carpet runner to sand, stain and finish the staircase. Upon completion of the project, it may be possible to reinstall the same carpet. This will be decided at the time of the estimate.
Each staircase is made up of stair treads (the part that you walk on), stair risers (the vertical part of the stair), stringers (the side of the stair case) and hand rails with spindles. We finish each part of the staircase except for spindles. This is generally done by a painter. Please note on your estimate specifically which part(s)of the staircase are to be completed. If not listed separately, it is not included in the pricing.
We love pets and want to make sure they are taken care of during this process. We recommend that pets be contained during the project. Our crews will be bringing equipment and supplies in and out of the house and we don’t want your pet to get out.During the staining and finishing, pets cannot be allowed to walk on the floor – their paws may leave dirt or moisture on the floor that will affect the stain and finish on the floor.You do not need to worry about the fumes. Your pets are perfectly safe in home during the process.

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